Make sure your campers can find you when they are booking their next trip. It seems obvious, but it’s more important than it’s ever been to ensure that your address, phone number, website, and other details about your campsite are up to date and correct both on your website, and in your Google or Bing […]
3 Easy Steps to Update Your Campground Business Listing Online Read More »
Get your campers to rebook year-over-year: Keep your campers coming back. In a previous post, we talked about your Campground Personas, or customer personas, that you need to know and understand in order to determine your ideal customer. Hopefully by now, you and your campground/RV Park team know who is the most likely to book
How to keep your campers coming back Read More »
Simple ways to build your parks brand, and your loyalty, before your campers set foot on site. It’s important that campground owners always remember that your customer experiences begin before your campers arrive at your park. Let me set the stage. We recently stayed at a family-owned campground that we booked 5 months in advance,
Customer Experiences Begin Before Your Campers Arrive Read More »
Understanding who books or might book your campground, and how to keep them coming back. Building and keeping what is called a “customer personas” for your campground or RV park, in my mind, is one of the most singular important things that you can do to reach your booking goals and fine-tune your campground marketing.
Find Your Campground Customers [How To] Read More »
